VoiceOrder Solutions & VAULT: Building the Future of Food Distribution Ordering

By Laura Crossan

Independent food distributors keep communities fed, but many still run ordering on phone calls, paper sheets, and end-of-day data entry. Every handwritten order and manual re-key is a chance for a missed item, a wrong quantity, or a delayed delivery.

VoiceOrder Solutions was built to change that. Founded by CEO Scott Epskamp, VoiceOrder gives distributors and DSD operators a voice-powered way to take orders and manage inventory, right from the route or the warehouse floor. Vault Innovation Group (VAULT) has partnered with VoiceOrder as the app developer and marketing team behind the platform, and the collaboration has been one of the most rewarding projects in VAULT's portfolio.

What VoiceOrder Solutions Does

VoiceOrder Solutions is a voice-powered ordering and inventory management platform designed specifically for independent food distributors, DSD operators, and wagon and rack jobbers. Instead of writing orders down and typing them in later, users simply speak them, and VoiceOrder captures the order in real time.

For distributors, that translates into a few clear benefits:

• Faster order capture. Orders are spoken, not typed, so reps spend less time on paperwork and more time with customers.
• Fewer errors. Removing the manual re-entry step cuts down on the missed items and wrong quantities that lead to credits, returns, and frustrated accounts.
• Real-time inventory visibility. Orders and stock levels stay connected, giving teams a clearer picture of what's moving and what needs to be replenished.
• Easy adoption. If your team can talk, they can use VoiceOrder. There is no complex interface to learn on the route.
• Built for the way distributors work. VoiceOrder was designed around distribution workflows from day one, not adapted from a tool built for someone else.

A Partnership Built Around the Product

VAULT works with VoiceOrder on two fronts: building the app and bringing it to market. Having the same team close to both the product and the messaging means every campaign reflects how the app actually works, and every product decision is informed by what distributors are telling us in the field.

"Working with Scott and the VoiceOrder team has been a genuine partnership from the start,” said Jeffrey Dirrenberger, CEO of Vault Innovation Group. “Scott knows the distribution business inside and out, and he brought a clear vision for what independent distributors needed. Our job was to turn that vision into an app that's simple, fast, and reliable, and then help the right people find it. It's the kind of project our team loves to be part of."

Scott and his team bring deep industry knowledge to the table, while VAULT brings app development, design, and marketing strategy. That combination has shaped everything from the core voice ordering experience to how VoiceOrder shows up in front of distributors.

"We didn't want a vendor, we wanted a partner who would understand our customers as well as we do,” said Scott Epskamp, CEO of VoiceOrder Solutions. “VAULT has been that partner. They've helped us build a product distributors can pick up and use right away, and they've helped us tell that story in a way that resonates. We're proud of what we've built together." 

What This Means for the Food Industry

Large distributors have spent years investing in sophisticated ordering systems. Independent distributors and DSD operators often haven't had access to tools built for their scale, their routes, or their budgets. VoiceOrder helps close that gap.

As voice-powered ordering becomes part of everyday distribution, we expect to see a few meaningful shifts:

• Independent distributors compete on a more level playing field. Modern ordering no longer requires an enterprise budget or a dedicated IT team.
• Cleaner data from the start. When orders are captured accurately at the source, everything downstream, from picking to invoicing to inventory planning, runs more smoothly.
• More time for relationships. Distribution is still a relationship business. Less time on paperwork means more time spent serving accounts and growing routes.
• A path to smarter operations. Accurate, real-time order data gives distributors a foundation for better forecasting and less waste.

"Independent distributors are the backbone of local food supply, and they deserve technology that works as hard as they do,” said Epskamp. “Voice is the most natural way people communicate, so it made sense to build ordering around it."

See VoiceOrder in Action

If you're an independent food distributor, DSD operator, or jobber looking for a simpler way to take orders and manage inventory, VoiceOrder Solutions was built with you in mind.

The best way to understand it is to see it. Scott and the VoiceOrder team offer a short, no-pressure demo that walks through how voice-powered ordering fits into your day-to-day operations.

Book your demo with VoiceOrder Solutions

VoiceOrder Solutions is a voice-powered ordering and inventory management platform for independent food distributors and DSD operators. Vault Innovation Group (VAULT) is a digital agency providing app development and marketing services, and serves as the development and marketing partner for VoiceOrder Solutions.

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